1. The phone is missing photos. Can I restore them?

- Turn off the phone, carefully remove the memory card without bending it. Most likely, it's in her. We can restore photos even from a non-working card.

2. I broke the flash drive that was in the computer. The trouble.

- Collect all the details that are left from the USB flash drive. Bring to us. We'll get the data.

3. I worked on the computer - I do not know where the files went.

- Write down the name of the files that are missing. Do not write any information to the drive. Check the neighboring folders for these files. Check the Recycle bin, you can accidentally delete the files. If you know how to use the search for files and folders, then try to find them. If nothing has helped, then shut down the computer, remove the drive.We will find your file.

4. The tablet is frozen. How can I get pictures from there?

- Turn off the tablet using the power button (hold for 5-10 seconds). We will check it. If the photos can be restored, then we will definitely do it.

5. The phone is broken and the memory card is not detected.

- In most cases, the problem is in the memory card. It must be diagnosed for possible data recovery. MicroSD memory cards are not repaired, but in most cases we can recovery the information.

6. Does not work after dropping the box with a photo video file.

- As a rule, hard disk drives (HDD) or solid state disk (SSD) are installed in the boxes. Physical damage can damage the mechanical parts of the drive, a microcrack on the board, a connector or a chip on the board come off. Also, the cable that connects the box to the computer may be damaged. Try replacing the cable, if possible. Do not open the disc by yourself. If this does not work, then consult us.

7. I downloaded rare books, and the flash drive does not work. What to do?

- It is not uncommon for a controller to fail inside a flash drive, but the memory remains unaffected. The data is restored.

8. Accidentally deleted folders from the disk. How to find?

- If they were exactly removed, they are in the Recycle bin. You can also try to search for files and folders.

9. The camera does not turn on. There were a lot of pictures - everything was gone. Can I extract them?

- It is necessary to inspect the memory card of your camera for the possibility of data recovery. In most cases this is possible.

10. After the accident, the recorder does not work. There are no videos.

- If the recorder has external damage, do not open it. Video recordings can be obtained.

11. The light went out, and then it turned on. Unpleasant smell from the hard drive. The system is not loaded.

- If this situation occurs, the voltage spikes in the network, then, as a rule, the power supply fails, which pulls all the rest, motherboard, hard drives, solid state drives, RAM, processor, video card. First of all, it is necessary to remove the plug from the socket. Carefully remove the cables that connect the drive to the computer. Using a screwdriver, unscrew the fixing screws of the hard drive or SSD. Get it out of the case. Call us. To protect against voltage surges, you can use voltage stabilizers, or uninterruptible power supplies.

12. Burned a USB flash drive. We need data.

- Usually, the controller breaks down. The data can be restored.

13. The laptop hangs when it is turned on. Problem in SSD? I put other hard drive - everything works.

- This behavior is very typical for SSD solid state drives, with a large number of faulty memory cells, bad blocks. For further operation, this SSD drive is not suitable. But you can deduct data from it.

14. My camera fell into the water on vacation. Disappeared records and photos. I want to restore.

- The problem is common. Cameras come in different types, with different media storage, flash drives, built-in memory, hard drives. In almost all cases, the recorded data can be extracted from these carriers. We are always glad to help you and in such situations.